Terms and Conditions

IMPORTANT GENERAL TERMS:
Wide Five, LLC distributes and sells parts deemed for off-road use and or racing use only unless specifically noted in the product description. No warranty is expressed or implied other than what is afforded by the manufacturer. Parts may or may not be suitable for street use. Check your local, state and federal laws. Some items require modification or removal of stock components in order to be installed. Wide Five, LLC is not liable for product installation expenses.

SALES TAX:
8% Sales Tax is charged to retail orders shipped to Ohio.

PAYMENT METHODS:
Wide Five, LLC accepts money orders, certified checks, Dwolla and Paypal as forms of payment. Credit cards may be accepted via your PayPal account. Wide Five, LLC does not accept credit card orders over the phone or process them manually.

CHARGES:
I agree to pay for parts ordered through Wide Five, LLC, and I and also agree to pay any and all attorneys fees associated with collection of said amounts should I perform a fraudulent transaction.

SHIPPING:
We do our best to ship your products as fast as possible, but we do not guarantee day of shipment. It is not our policy to make a profit on shipping charges. The majority of our shipping is done through Fed Ex or the USPS. All tracking info is sent at time of shipment and is your best resource for delivery times.

RETURNS:
All sales through Wide Five, LLC are final. On rare occasions returns will be process only after authorization by a representative of Wide Five, LLC.

DAMAGES:
Products damaged through the negligence of a shipping company must be reported at the time of delivery, or within 24 hours after receiving order. Damaged merchandise must be claimed with the freight carrier. If this procedure is not followed, customers are potentially liable for all shipping damages. Please remember not to discard any portion of the packaging material. Merchandise signed for is assumed to be delivered. No shortage claims will be considered unless noted on delivery ticket at time of delivery. All returns must be sent to Seller freight prepaid and insured by Buyer. Any refused shipment sent back to Wide Five, LLC does not constitute the right to any refund credit.

PRICING:
Pricing is subject to change at any time.

LIABILITY:
Buyer assumes all liability of purchased items, as otherwise noted. Wide Five, LLC is not liable for any vehicle or property damage, harm, or death in ANY way caused by parts sold or distributed by Wide Five, LLC.

WARRANTY:
Seller gives no warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Seller will not be held liable for any damages, which are incurred directly or indirectly on the vehicles or operators or passengers of the vehicle. Any variation of this policy must be in writing.

TYPOGRAPHICAL ERRORS:
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Wide Five, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Wide Five, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Wide Five, LLC shall immediately issue a credit to your credit card account, or issue a check in the amount of the charge.

PRIVACY:
What Personal Information About Customers Does Wide Five, LLC Gather?

Customer information will help us personalize and continually improve your experience at Wide Five, LLC. We want to provide the best content in addition to offering the best suspension products on the market. Here are the types of information we gather:

  1. Information You Give Us: We receive and store for internal use information you enter on our web site or give us in any other way.
  2. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide customized features.

Does Wide Five, LLC Share the Information It Receives?

We are not in the business of selling ANY information. We share customer information only as described below.

  1. We employ other companies and individuals to perform functions on our behalf. For example: We need to let the (UPS) shipping company know where your package is being delivered to.
  2. Business Transfers: As we continue to develop our business, we might sell or purchase business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
  3. Protection of Wide Five, LLC and Others: We release account and personal information when we believe release is appropriate to comply with the law, or protect the rights, property, or safety of Wide Five, LLC, or our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
  4. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

ELECTRONIC COMMUNICATIONS:
When you visit Wide Five, LLC or send e-mails to us, you are communicating with us electronically. You consent to receive communications from use electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.